Privacy Policy

Last updated: 7 April 2025

1. Introduction

Welcome to our platform. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

  • Identity Data (name, username, or similar identifier)
  • Contact Data (email address, phone number, business address)
  • Financial Data (payment information, transaction history)
  • Technical Data (IP address, browser type, device information)
  • Usage Data (how you use our platform and services)
  • Marketing and Communications Data (your preferences in receiving marketing)
  • Business Data (business name, type, industry, and related business information)
  • Customer Data (information about your customers that you input into our services)
  • Content Data (any content you upload or create using our platform)

3. How We Use Your Data

We will use your personal data for the following purposes:

  • To provide and maintain our service
  • To process your payments and manage your subscription
  • To provide customer support and respond to your inquiries
  • To improve our platform and services
  • To send you important updates and notifications
  • To comply with legal obligations
  • To customize and deliver websites and services
  • To provide analytics and insights about your website performance
  • To manage and maintain your subscription-based services
  • To process and manage orders through your website
  • To handle customer reviews and feedback systems

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

6. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: contact@zerio.se
Address: Östra Storgatan 33A, 553 21, Jönköping Sweden

10. Data Retention and Deletion

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Upon termination of your subscription or at your request, we will delete or anonymize your personal data within a reasonable timeframe, except where we are legally required to retain it.

11. Customer Data and Third-Party Access

As a provider of template websites and related services, we act as a data processor for any customer data that you collect through our platform. This means:

  • You remain the data controller for any customer data collected through your website
  • We process this data only according to your instructions and for the purpose of providing our services
  • We implement appropriate security measures to protect this data
  • We will assist you in responding to any requests from your customers regarding their data

12. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction. If you are located outside Sweden and choose to provide information to us, please note that we transfer the information to Sweden and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

13. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. As a data controller and processor, we ensure that:

  • We process personal data lawfully, fairly, and in a transparent manner
  • We collect data for specified, explicit, and legitimate purposes
  • We ensure data is accurate and kept up to date
  • We retain data only for as long as necessary
  • We implement appropriate technical and organizational measures to ensure data security
  • We maintain records of our processing activities

Under GDPR, you have specific rights regarding your personal data. These rights are detailed in Section 5 of this policy. If you wish to exercise any of these rights, please contact us using the details provided in Section 9.

14. Swedish Data Protection Authority (Datainspektionen)

As we are based in Sweden, we are regulated by the Swedish Data Protection Authority (Datainspektionen). You have the right to make a complaint at any time to Datainspektionen, the Swedish supervisory authority for data protection issues.

Datainspektionen can be contacted at:
Website: www.datainspektionen.se
Email: datainspektionen@datainspektionen.se
Address: Box 8114, 104 20 Stockholm, Sweden

15. Payment Processing

We use Stripe as our payment processor. When you make a payment through our platform:

  • Payment information is processed directly by Stripe and is subject to Stripe's own privacy policy
  • We do not store your complete payment card information on our servers
  • Stripe is a PCI Service Provider Level 1, which is the highest grade of payment processing security
  • For more information about how Stripe processes your data, please visit Stripe's Privacy Policy

We retain only the minimum amount of payment information necessary for accounting and customer service purposes, such as transaction IDs and payment amounts.

16. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our DPO using the details below:

Email: contact@zerio.se
Address: Östra Storgatan 33A, 553 21, Jönköping Sweden